Fusion Voice

Centralized Multi-Source Digital Dictation Management System

Dictation in Healthcare

With the emphasis on the electronic health record (EHR/EMR), many are challenged with documenting the patient story with point-n-click boxes. It is estimated that 60% of all patient documentation is still performed by dictation and transcription. If you understand the important role of dictation, you understand the importance of the dictation system in healthcare. You need reliability and your users require flexibility. Fusion Voice delivers this and much more.

Fusion Voice and Your Business

Fusion Voice is enterprise dictation management. From the largest hospitals and medical transcription service organizations (MTSOs) to clinics and physician offices, more depend on Fusion to run their daily business of dictation than any other system.

Fusion Technology at the Core

A few unique features separate Fusion Voice from the rest of the industry. Fusion is based on the industry standard Microsoft servers and databases that reside within your firewall. This solution helps protect your patient information by minimizing your risk of exposure. Scalability of the application allows the largest health systems in the country to manage their dictation enterprise as a single system while partitioning provides each individual hospital or department with the ability to manage their work independently. Integrate to other systems such as PACs, RIS, LIS, transcription and chart deficiency systems for additional functionality.

High Availability and Fault Resilience

A unique design of Fusion Voice is trusted by many to guarantee that all dictators and transcription keep working through unexpected errors. The Fault Tolerance Module (FTM) option for Fusion Voice offers a system design that automatically switches over to a back-up system in the event of a failure. Larger deployments can utilize FTM to distribute the entire dictation system across multiple servers and sites.

Flexible Dictation Options

Of all methods, the telephone is the easiest and most accessible connection to the dictation system. However, Fusion Voice offers many other options to meet the needs of your entire dictating and transcribing staff.

Telephone Dictation: Use any telephone to dictate to Fusion while the telephone keypad controls the recorder. There is no need to retrain your authors, Fusion will adapt on an individual basis to the keypad commands they already know. Fusion supports both standard telephone connections or takes full advantage of a VoIP telephone environment for bigger savings and greater flexibility.

PC-Based Dictation: Many physicians dictate at or near a PC, Fusion Dictation provides the tools to dictate with installed software and optional microphones. Fast, easy and secure, Fusion Dictation offers support of nearly any standard computer microphone or special dictation microphone. Integrate with your Radiology PACs or clinical EMR systems for time-savings and accuracy.

Mobile Dictation Solutions: Fusion supports nearly all digital portable dictation devices from portable dictation recorders to smartphones. Dictation on-the-go is a necessity for many care providers and Fusion can meet this need with an option that allows for the entry of patient identifiers at the point of dictation or the unique and exclusive interface to your patient schedule.

PC-Based Transcription: Fusion Player is the most widely used medical transcription playback option in the market today. Turn any PC workstation into a playback machine with a USB headset and foot pedal. Access assigned jobs, play back audio, mark complete, schedule for QA and edit incorrect demographics.

Station-Based Transcription: If a PC is not an option, Fusion Voice still supports transcription playback from new dedicated transcription stations that provide the headset and foot pedal over a phone line. Fusion Voice even supports legacy transcription stations from Dolbey or other manufacturers to lower entry costs.

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