May 2019

Maintaining a healthy revenue cycle means tapping into the consumer mentality

By Jeff Lagasse for Healthcare Finance A healthy revenue cycle can’t stay healthy for long without a strong collections process, and collections can’t stay strong unless there’s money to collect. That means health systems are increasingly behaving like brands, seeking to attract patients — and their pocketbooks. Nowadays, attracting patients means taking a more consumer-focused…

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EMR parody account on Twitter draws following from frustrated physicians

By Jackie Drees for Becker’s Hospital Review A parody account on Twitter highlighting physicians’ frustrations with EMR systems has gained more than 10,000 followers since it launched last month, WBUR reports. The account, EPICparodyEMR, is managed by a male physician at a “major East Coast-based hospital,” according to WBUR. The account’s creator did not reveal…

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Michigan medical practice to close after refusing to pay ransom to hackers

By Jackie Drees for Becker’s Hospital Review Battle Creek, Mich.-based Brookside ENT and Hearing Center is shutting down after cyber hackers deleted all the practice’s patient records, WWMT, a CBS affiliate, reports. Hackers obtained no patient information because the practice’s EHR system encrypted the files, John Bizon, MD, co-founder of Brookside ENT and Hearing Center,…

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