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Patient satisfaction is up, but billing woes can hurt online reviews, survey shows

By Meg Bryant for Healthcare Dive Dive Brief: Front-office issues like billing and scheduling can have a big effect on how patients view their medical encounters and how they review them online — and providers would be wise to take heed. That’s the takeaway from Connance’s 2018 Consumer Impact Survey. The predictive analytics firms surveyed…

Posted on:Oct 17, 2018

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$12K to treat a bee sting + 9 other times patients were charged surprising fees for care

By Alyssa Rage for Becker’s Hospital Review Becker’s Hospital Review reported on a number of cases this year involving patients being charged unexpected fees for medical care and services. Here are 10 instances in which patients received a surprising bill for healthcare services: Woman receives $12k bill after 2-hour ER visit for bee sting A…

Posted on:Jul 25, 2018