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For the 8th year in a row, we were rated #1
Fusion CAC
2017, 2018, 2019, 2020, 2021, 2022, 2023 and 2024
Best in KLAS for
Computer-Assisted Coding
2024
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Learn why Fusion CAC was the easy decision for UTMCLeveraging Fusion CAC to Empower Collaboration between the CDI and Coding Teams at the University of Tennessee Medical Center
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col·lab·o·ra·tion
/kəˌlabəˈrāSH(ə)n/
noun The action of working with someone to produce or create something.The result of using Dolbey’s award-winning Fusion CAC combining CDI, coding and quality in a single solution.Learn more about Fusion CAC
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“The people at Dolbey are extremely easy to work with and knowledgeable about what they are doing and what the product can do. The vendor is very transparent about what they are capable of, and that makes their product even better. They have a lot of expertise on the coding side, and that translates into their software. Dolbey is very open to suggestions from their clients, and they implement those suggestions.”
Director
Relationship - December 2022
“Fusion CAC is very user friendly. A coder can go in and learn the product by themself. It is a great product for workflow and usability. There have been a lot of improvements when it comes to workflow. Building our own validation results was a big one. The validation results prevent the coder from completing the account unless certain things are completed, so it helps prevent things from being missed.”
Manager
Functionality and Upgrades - Novemeber 2022
“With Fusion CAC, we have increased productivity with coding and CDI. We also use a feature to code and close numerous accounts every month without anybody touching them. That feature saves us the trouble of finding a new coder.”
Manager
ROI/COST - September 2022
“What I like about Dolbey is their management. I have been with them for a long time, and we usually deal with the same people. Even if the normal people are not there, the person that we get still has the same loyalty to their company; that is always the same regardless of who we get. The vendor's people are very helpful, and they problem solve. I like that. They always check up on us to see whether everything is working okay and whether there is anything they can do or escalate. They are proactive.”
Director
Relationship - January 2023
“One of our IT people expressed that another vendor should be more of a true partner like Dolbey has been. If we are having a problem, Dolbey's executives will call us to see what they can do. The executives are very engaged. The company is excellent. We are working with Dolbey on a project that has gone very well so far. I don't have any doubt that the product will work as they have told us it will and as we have asked for it to work.”
Director
Relationship - September 2022
“The implementation was very smooth. Dolbey goes above and beyond to get the job done and make things work. They are very responsive on support as well and communicate about how a ticket is progressing. They make sure we know where things stand and don't close tickets until we have had full communication.”
Director
Service and Support - December 2022
“Anytime I reach out to Dolbey, the people are very friendly. Everybody knows everybody by name. The vendor is super responsive and helpful.”
Manager
Relationship - September 2022
“Our coding productivity went way up after we went with Fusion CAC. Our output is now higher, and we have fewer errors. Fusion CAC is a great system.”
VP/ Other Executive
ROI/ Cost - March 2022
“We were using a tremendous number of outside coders when we started, and we almost immediately eliminated all of them once we implemented Fusion CAC. The system has significantly improved coder productivity. The implementation went well, and Dolbey gave us everything they promised. I would definitely recommend Fusion CAC.”
Manager
ROI/ Cost - June 2022
“Everyone was pretty excited to have Fusion CAC because we learned the hard way how much time it takes to code in our traditional EMR system versus in Dolbey's system. I needed Fusion CAC in my life.”
Analyst/ Coordinator
ROI/ Cost - June 2022
“When we started computer-assisted coding, we reduced our coding staff by almost 50%. Now that we have integrated another piece into the product, our coders and CDI team are working from a single platform; that has saved us a lot of time and effort.”
Director
ROI/ Cost - September 2022
"The vendor just started doing a Dolbey community, and whenever there is an update, they have a little webinar where they go over all of the updates. We really like the webinars, and they set Dolbey apart from some of their competitors. The creation of the Dolbey community was very unique. It is an area where we can post questions and have a discussion thread on different issues that we are finding, and those things are open to all Fusion CAC users."
Manager
May 2023
We keep our promises.
Witness it first hand, directly from our Fusion CAC customers:
Testimonials taken from KLAS Reports 2020-2023