Call us toll-free: 800-878-7828 — Monday - Friday — 8AM - 5PM EST
Call us toll-free: 800-878-7828 — Monday - Friday — 8AM - 5PM EST

Technical Project Manager

The role of a technical project manager is to facilitate efficient, successful implementations of software and hardware sold by Dolbey to our clients across the United States utilizing tools and techniques developed with and approved by our Program Manager. Daily activities include working with healthcare customers to define requirements, assigning tasks to project team members, and hosting project calls to track progress and define risks. Occasional duties include on-site travel and working with our customers face-to-face during go-live events.

Our product lines demand engaged, driven critical thinkers who can understand the intricate details of how our software works and communicate concerns and considerations to our customer base, who rarely needs to understand the portions of their process that need defined to deliver a successful outcome.

Education/Experience

  • High School Diploma or equivalent
  • College/University preferred
  • 3+ years of hands on technical experience
  • Health Information Management/Healthcare
  • Medical Coding & Billing

Product Management

  • Oversee multiple projects and ensure progress is measured and reported on a regular basis
  • Individually maintain and modify project plans for each assigned project
  • Organize, host, and document meetings and conference calls with clients
  • Maintain working knowledge of our applications and integration activities

Written & Verbal Communication

  • Articulate technical matters to non-technical staff and clients
  • Communicate with clients in a manner appropriate for the issue
  • Effective verbal communication
  • English language- Fluent- including meaning and spelling of words, composition, and grammar
  • Escalate client issues through management as necessary
  • Identification of proper communication method
  • Internal and External Email Communication
  • Log and address bugs and feature requests as necessary

Time Management

  • Strong sense of urgency with deadline driven material and tasks
  • Ability to appropriately prioritize tasks
  • Thorough follow up with periphery tasks

Technical Competencies

  • Database applications – Microsoft SQL/SQL Server, Mongo DB
  • Scripting- Python, Visual Basic
  • Data processing, hardware platforms, and enterprise software applications
  • Software testing and architecture, Python scripting, HTML, IIS, Tomcat
  • Experience with Microsoft Office- Word, Excel, PowerPoint, Outlook

Technical Project Manager

Job Type: Full time

Status: Exempt

Location: Concord, OH

 

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