Mayo Clinic’s EHR training increased clinicians’ EHR proficiency

By Naomi Diaz for Becker’s Hospital Review

Rochester, Minn.-based Mayo Clinic’s EHR training program increased user confidence and proficiency in the EHR, according to a July 7 study published in the Journal of the American Medical Informatics Association.

The program, dubbed reBoot Camp, was offered from April 2018 through June 2020. The program was designed to enhance ongoing education of the EHR after initial implementation.

Researchers used survey data to study program satisfaction and self-assessed skills with the EHR. Here’s what they found:

• Confidence in skills increased by 13.5 points for general EHR use.
• Confidence level stayed the same after six months.
• Six-month results of the post-camp survey found that one-third of participants ranked the “impact of the program on running my practice at Mayo Clinic” as greater than 90 on a 0 to 100 scale.
• Mayo Clinic incentivized participation in the program with continuing medical education and quality improvement Maintenance of Certification credits within the participants’ specialty medical boards.

The authors noted that some limitations of the program included helping clinicians find the time to participate in the reBoot camps remains a barrier and measuring and requiring formal evaluation, so that other healthcare organizations could adopt a similar approach, was also difficult.