Smart Revenue Cycle Management

CAC, CDI, Quality, and Auditing Applications Joined in a Single Platform with Artificial Intelligence Technology

The financial health and stability of an organization depends on efficient and effective revenue cycle processes. The Fusion CAC single platform integrates multiple applications to support revenue cycle management. One platform and one engine for all encounter types allows the CDI, Coding, Quality, and Auditing teams to work seamlessly together, reducing duplication of efforts while saving time.

Winner of the Best in KLAS Award –
6 years in a row!

Computer-Assisted Coding
Fusion CAC
2017, 2018, 2019, 2020, 2021 & 2022

Fusion CAC has an impact throughout the revenue cycle because it brings together applications for computer-assisted coding (CAC), computer-assisted clinical documentation improvement (CDI) and auditing into a single solution.

Fusion CAC uses only one engine that brings together artificial intelligence and machine learning technologies. Documentation integrity with proper reimbursement and regulatory compliance are all possible when using the single engine that suggests ICD-10 and CPT codes and automatically prioritizes the work. The system bases these priorities on clinical indicators, codes, patient safety indicators, hospital-acquired conditions, HCCs and documentation integrity problems, to name a few. This works for ALL patient encounter types. By consolidating and organizing the patient’s record with all the necessary tools and references needed to streamline the coding and CDI review processes, time is saved, and productivity is increased.

Fusion CAC incorporates a provider query module that is shared by all users. With the integrated physician query module, users can write a query, send it to the provider, and receive notification when a response returns. Detailed reports are available for tracking and trending all query activity including the query topics, response rates, turnaround time, and quality and financial outcomes.

A Highlight of Fusion CAC Features

The Fusion CAC platform has all the features and functionality for improving the accuracy, completeness and compliancy of clinical documentation and coding.

Concurrent, Post Discharge, Prebill and Retrospective Workflow

Automatic Deficiency Workflow

Case Prioritization

Charts that meet Quality Indicators are flagged

AUTOMATION

Search tool that allows a user to find words and phrases without combing through all the documents

Notes and bookmark tools promote cross team collaboration

Chart navigation features provide an optimized view of the patient chart

Previous HCCs are brought forward from previous encounters

WORKFLOW EFFICIENCY

Autonomous coding capability for simple outpatient charts

Auto-suggested working DRG on admission until CDI is available to review

Document Comparison shows the differences between two documents

Mobile Query Platform

User Dashboards with access to real-time data

Over 30 Standard User Reports

Simple Robust Ad Hoc Reporting Capabilities

Report Scheduler for automated distribution

REPORTING

Calendar View for at-a-glance access to key data points

Online References (ICD-10 Official Guidelines, Merck Manual, AHA Coding Handbook, Coding Advice & more)

Real-time edits (MCE, OCE) and references when validating engine-suggested codes

Case Prioritization

Charts that meet Quality Indicators are flagged

INTEGRATED CODING REFERENCES & TOOLS

Coding Audit Module

Denials Management Module

Single-Path Coding Module

ER E/M Module

ADDITIONAL MODULES

Our Clients Achieve Results

Our clients realize both cost and time savings from utilizing our AI-driven CAC/CDI platform. They are doing more with less and delivering better service because of using the Fusion solution.

Increased

productivity for Inpatient by 50% and 20-40% for Outpatient

Reduced

DNFC by 22% and AR Days by 2

Eliminate Cost

of Contract Coding/Outsourcing

Here’s what some of our clients have to say about Dolbey and the Fusion platform:

Dolbey is always trying to show us the latest and greatest, but they don't push us on that unless something would make a critical difference for our patient care. Fusion CAC is the best system out there for coding at this time.

Analyst/Coordinator
March 2021

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Dolbey is definitely part of my long-term plans. I would 100% buy Fusion CAC again. The system works really well. I haven't had any issues with its quality. I would absolutely recommend the system. It is a great product. Customers can't go wrong with it.

Director
February 2021

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Fusion CAC has made a huge difference in our coder's productivity. Our operations team doesn't have to go in and hunt things down in our main EMR. The system consolidates a lot of information. It organizes things to help us be more productive.

VP/Other Executive
February 2021

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We love Fusion CAC. The ROI is great, and it saves us a lot of time. Before, when we had paper charts, we had to read through every chart to look for a certain word. Now, all we need to do is put the word in, and the system searches the entire chart for users as long as it is typed. The system will pull up every document, so it saves us a lot of time. That has been great.

Manager
January 2021

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After the installation, Dolbey was there to make sure the results happened. I was very impressed with them because they stuck with us. They waited on delivering some things because they were waiting on an upgrade. Dolbey made sure that they would deliver on time and committed to staying with us if some things took longer. We can’t ask for more than that with a vendor.

Manager
December 2020

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Dolbey takes their client's feedback and tries to integrate it into their system. They are pretty successful with that. I have a really good relationship with the vendor. I know that they will respond and answer me. Dolbey has delivered on everything that I have asked of them.

Director
February 2021

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Dolbey delivered their product very well, and they worked tightly with our team on the technical side, so that was solid. There is always room for improvement. But the product is about as good as anybody could deliver.

Manager
December 2020

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Dolbey meets with us regularly and listens to our issues. If something comes up that they hadn't considered, they will try to put it in the next release. They are very user friendly and good at explaining things. Dolbey helps non-technical people understand the gist of what the system can and cannot do. They try to find workarounds to get us to where we need to be. The vendor is responsive. They provide support and work to resolve issues.

Manager
February 2021

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Coding productivity with Fusion CAC has been very good. We were able to significantly reduce the number of contract coders that we had. In addition, we have been able to significantly expand the accuracy and impact. We are delivering better service across the board because of Dolbey.

Manager
December 2020

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Director
February 2021

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The integration between Fusion CAC and Fusion CDI is amazing. The workflow is seamless, and the communication is there. We can have things be up and running so that our quality improvement (QI) team is notified within minutes of a potential issue, and that is phenomenal. Fusion CAC is flexible in that it allows us to do that either from the coding side or the CDI side; it doesn’t matter which team catches issues. There is a bidirectional interface with all the players involved.

Manager
December 2020

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Dolbey's strong suit is definitely their attention to their customers' needs. They address everything quickly. They are very efficient. I love the software they are putting into their product and the customization that they are doing to meet our needs.

Analyst/Coordinator
September 2020

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Success Stories

Sarasota Memorial Health Care System

Sarasota Memorial Health Care System wanted to increase productivity and decrease the DNFC (Discharge Not Final Coded) and payer denials.

Read to learn how Dolbey helped Sarasota Memorial Health Care System to make this happen.

Hunt Regional

Hunt Regional was looking to improve the collaboration and communications between the Coding and CDI teams. The teams share many of the same features of the Fusion platform, including the physician query module but have their separate workspace.

Watch to learn how Dolbey helped Hunt Regional make this happen.