Smart Revenue Cycle Management

CAC, CDI, Quality, and Auditing Applications Joined in a Single Platform with Artificial Intelligence Technology

The financial health and stability of an organization depends on efficient and effective revenue cycle processes. The Fusion CAC single platform integrates multiple applications to support revenue cycle management. One platform and one engine for all encounter types allows the CDI, Coding, Quality, and Auditing teams to work seamlessly together, reducing duplication of efforts while saving time.

Best in KLAS
for the 7th year in a row

Fusion CAC

Computer-Assisted Coding
2017, 2018, 2019, 2020, 2021, 2022 and 2023

Fusion CAC has an impact throughout the revenue cycle because it brings together applications for computer-assisted coding (CAC), computer-assisted clinical documentation improvement (CDI) and auditing into a single solution.

Fusion CAC uses only one engine that brings together artificial intelligence and machine learning technologies. Documentation integrity with proper reimbursement and regulatory compliance are all possible when using the single engine that suggests ICD-10 and CPT codes and automatically prioritizes the work. The system bases these priorities on clinical indicators, codes, patient safety indicators, hospital-acquired conditions, HCCs and documentation integrity problems, to name a few. This works for ALL patient encounter types. By consolidating and organizing the patient’s record with all the necessary tools and references needed to streamline the coding and CDI review processes, time is saved, and productivity is increased.

Fusion CAC incorporates a provider query module that is shared by all users. With the integrated physician query module, users can write a query, send it to the provider, and receive notification when a response returns. Detailed reports are available for tracking and trending all query activity including the query topics, response rates, turnaround time, and quality and financial outcomes.

A Highlight of Fusion CAC Features

The Fusion CAC platform has all the features and functionality for improving the accuracy, completeness and compliancy of clinical documentation and coding.

Concurrent, Post Discharge, Prebill and Retrospective Workflow

Automatic Deficiency Workflow

Case Prioritization

Charts that meet Quality Indicators are flagged

AUTOMATION

Search tool that allows a user to find words and phrases without combing through all the documents

Notes and bookmark tools promote cross team collaboration

Chart navigation features provide an optimized view of the patient chart

Previous HCCs are brought forward from previous encounters

WORKFLOW EFFICIENCY

Autonomous coding capability for simple outpatient charts

Auto-suggested working DRG on admission until CDI is available to review

Document Comparison shows the differences between two documents

Mobile Query Platform

User Dashboards with access to real-time data

Over 30 Standard User Reports

Simple Robust Ad Hoc Reporting Capabilities

Report Scheduler for automated distribution

REPORTING

Calendar View for at-a-glance access to key data points

Online References (ICD-10 Official Guidelines, Merck Manual, AHA Coding Handbook, Coding Advice & more)

Real-time edits (MCE, OCE) and references when validating engine-suggested codes

Case Prioritization

Charts that meet Quality Indicators are flagged

INTEGRATED CODING REFERENCES & TOOLS

Coding Audit Module

Denials Management Module

Single-Path Coding Module

ER E/M Module

ADDITIONAL MODULES

Our Clients Achieve Results

Our clients realize both cost and time savings from utilizing our AI-driven CAC/CDI platform. They are doing more with less and delivering better service because of using the Fusion solution.

Increased

productivity for Inpatient by 50% and 20-40% for Outpatient

Reduced

DNFC by 22% and AR Days by 2

Eliminate Cost

of Contract Coding/Outsourcing

Here’s what some of our clients have to say about Dolbey and the Fusion platform:

“The people at Dolbey are extremely easy to work with and knowledgeable about what they are doing and what the product can do. The vendor is very transparent about what they are capable of, and that makes their product even better. They have a lot of expertise on the coding side, and that translates into their software. Dolbey is very open to suggestions from their clients, and they implement those suggestions.”

Director

Relationship - December 2022

“Fusion CAC is very user friendly. A coder can go in and learn the product by themself. It is a great product for workflow and usability. There have been a lot of improvements when it comes to workflow. Building our own validation results was a big one. The validation results prevent the coder from completing the account unless certain things are completed, so it helps prevent things from being missed.”

Manager

Functionality and Upgrades - Novemeber 2022

“With Fusion CAC, we have increased productivity with coding and CDI. We also use a feature to code and close numerous accounts every month without anybody touching them. That feature saves us the trouble of finding a new coder.”

Manager

ROI/COST - September 2022

“What I like about Dolbey is their management. I have been with them for a long time, and we usually deal with the same people. Even if the normal people are not there, the person that we get still has the same loyalty to their company; that is always the same regardless of who we get. The vendor's people are very helpful, and they problem solve. I like that. They always check up on us to see whether everything is working okay and whether there is anything they can do or escalate. They are proactive.”

Director

Relationship - January 2023

“One of our IT people expressed that another vendor should be more of a true partner like Dolbey has been. If we are having a problem, Dolbey's executives will call us to see what they can do. The executives are very engaged. The company is excellent. We are working with Dolbey on a project that has gone very well so far. I don't have any doubt that the product will work as they have told us it will and as we have asked for it to work.”

Director

Relationship - September 2022

“The implementation was very smooth. Dolbey goes above and beyond to get the job done and make things work. They are very responsive on support as well and communicate about how a ticket is progressing. They make sure we know where things stand and don't close tickets until we have had full communication.”

Director

Service and Support - December 2022

“Anytime I reach out to Dolbey, the people are very friendly. Everybody knows everybody by name. The vendor is super responsive and helpful.”

Manager

Relationship - September 2022

“Our coding productivity went way up after we went with Fusion CAC. Our output is now higher, and we have fewer errors. Fusion CAC is a great system.”

VP/ Other Executive

ROI/ Cost - March 2022

“We were using a tremendous number of outside coders when we started, and we almost immediately eliminated all of them once we implemented Fusion CAC. The system has significantly improved coder productivity. The implementation went well, and Dolbey gave us everything they promised. I would definitely recommend Fusion CAC.”

Manager

ROI/ Cost - June 2022

“Everyone was pretty excited to have Fusion CAC because we learned the hard way how much time it takes to code in our traditional EMR system versus in Dolbey's system. I needed Fusion CAC in my life.”

Analyst/ Coordinator

ROI/ Cost - June 2022

“When we started computer-assisted coding, we reduced our coding staff by almost 50%. Now that we have integrated another piece into the product, our coders and CDI team are working from a single platform; that has saved us a lot of time and effort.”

Director

ROI/ Cost - September 2022

"The vendor just started doing a Dolbey community, and whenever there is an update, they have a little webinar where they go over all of the updates. We really like the webinars, and they set Dolbey apart from some of their competitors. The creation of the Dolbey community was very unique. It is an area where we can post questions and have a discussion thread on different issues that we are finding, and those things are open to all Fusion CAC users."

Manager

May 2023

We keep our promises.

Witness it first hand, directly from our Fusion CAC customers:

Testimonials taken from KLAS Reports 2020-2023

“One thing we like about Fusion CDI is that if we need to put something in place, the vendor will have somebody do that for us. Dolbey runs testing and everything like that. That is great because we prefer to build things in the system and set it up exactly how we want. I love that we can customize the application.”

Analyst/Coordinator

Functionality and Upgrades - December 2022

“Dolbey's support and availability are amazing. I have not noticed the same level of support from many other vendors. Dolbey has direct lines of support, so I don't always have to send a message to a generalized email address. I can go directly to the right people, and they will quickly set up meetings. The vendor's support is phenomenal.”

Analyst/Coordinator

Service and Support - December 2022

“Fusion CDI is super easy to use. I have done training with some contractors that have helped us, and they have all said that the system is very easy to pick up on and very user friendly. Teaching the contractors how to use the system has been very easy.”

Manager

Functionality and Upgrades - September 2022

“Our productivity has improved because of Fusion CDI. We doubled the number of records we do per hour. The proof of our productivity is in the data.”

VP/ Other Executive

Functionality and Upgrades - March 2022

“The one thing about Fusion CDI that I like is that it is quick. I can right-click a code to input it rather than having to enter it myself. I know most of the codes by heart anyway, so I can enter them quickly, but that right-click function is quicker. If I see a code I want, I click on it, and it goes into my diagnosis list. I like that.”

Nurse

Functionality and Upgrades - July 2022

“Choosing Fusion CDI is probably the best decision I have made on a platform. Dolbey just knocked the ball out of the park with their site visit, and even today, the query templates that they showed me on the site visit work the exact same way with our EMR. So the proof is in the pudding, and Dolbey being able to show me that the system works just the way that they demonstrated it was really the icing on the cake. We would absolutely buy it again.”

Director

ROI/ Cost - July 2021

“Dolbey is not cherry-picking. We are getting the right dollars for the right level of chart and level of coders at the right time. Dolbey’s package is robust and not cost prohibitive, so it meets our needs well.”

Manager

ROI/ Cost - May 2022

“Dolbey is small and agile. The vendor is able to move quickly for clients, and that is a wonderful thing. They can respond to our requests and feature enhancements quicker than any other vendor can.”

Manager

Service and Support - June 2022

“Dolbey's responses are very prompt. We don't have any issues that require us to contact the vendor over and over again. Most of the issues that we have with the system are caused by our EMR.”

Analyst/ Coordinator

Service and Support - August 2022

“I think Fusion CDI is a great product. It has a lot of good ideas and a lot of modernization, and Dolbey is going in a really good direction. I think that our satisfaction with them is going to keep going up from here.”

Manager

Future Outlook- August 2022

“We haven't had any problems with getting what Dolbey promised us when they went live. We have been able to use the system to make a lot of positive changes in our organization. We have seen measurable outcomes from the solution that have been extremely good. We have had a lot of success with the system.”

Director

Technology- January 2023

We keep our promises.

Witness it first hand, directly from our Fusion CDI customers:

Testimonials taken from KLAS Reports 2020-2023

Success Stories

Sarasota Memorial Health Care System

Sarasota Memorial Health Care System wanted to increase productivity and decrease the DNFC (Discharge Not Final Coded) and payer denials.

Read to learn how Dolbey helped Sarasota Memorial Health Care System to make this happen.

Hunt Regional

Hunt Regional was looking to improve the collaboration and communications between the Coding and CDI teams. The teams share many of the same features of the Fusion platform, including the physician query module but have their separate workspace.

Watch to learn how Dolbey helped Hunt Regional make this happen.

Learn more about the features and benefits of Fusion CAC

Learn more about the features and benefits of Fusion CDI

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