Fusion Voice

Fusion Voice® is enterprise dictation management. From the largest hospitals and medical transcription service organizations (MTSOs) to clinics, physician offices, law offices, police departments and insurance companies, more depend on Fusion to run their daily business of dictation than any other system.

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Flexible Dictation Options

Telephone Dictation

Use any telephone to dictate to Fusion Voice while the telephone keypad controls the recorder. There is no need to retrain your authors, Fusion will adapt on an individual basis to the keypad commands they already know. Fusion Voice supports both standard telephone connections or takes full advantage of a VoIP telephone environment for bigger savings and greater flexibility.

PC-Based Dictation

Many physicians dictate at or near a PC, Fusion Dictation provides the tools to dictate with installed software and optional microphones. Fast, easy and secure, Fusion Dictation offers support of nearly any standard computer microphone or special dictation microphone. Integrate with your Radiology PACs or clinical EMR systems for time-savings and accuracy.

Mobile Dictation Solutions

Fusion Voice supports nearly all digital portable dictation devices from portable dictation recorders to smartphones. Dictation on-the-go is a necessity for many care providers and Fusion can meet this need with an option that allows for the entry of patient identifiers at the point of dictation or the unique and exclusive interface to your patient schedule.

Flexible Transcription Options

PC-Based Transcription

Fusion Player™ is the most widely used medical transcription playback option in the market today. Turn any PC workstation into a playback machine with a USB headset and foot pedal. Access assigned jobs, play back audio, mark complete, schedule for QA and edit incorrect demographics.

Station-Based Transcription

If a PC is not an option, Fusion Voice still supports transcription playback from new dedicated transcription stations that provide the headset and foot pedal over a phone line. Fusion Voice even supports legacy transcription stations from Dolbey or other manufacturers to lower entry costs.

Fusion Voice and Your Business

Fusion Voice is enterprise dictation management. From the largest hospitals and medical transcription service organizations (MTSOs) to clinics, physician offices, legal offices, insurance companies and claims departments, more depend on Fusion to run their daily business of dictation than any other system.

Fusion Technology at the Core

Fusion Voice is based on the industry standard Microsoft servers and databases that reside within your firewall. Scalability of the application allows the largest businesses in the country to manage their dictation enterprise as a single system with partitioning at each location.

High Availability and Fault Resilience

A unique design of Fusion Voice is trusted by many to guarantee that all dictators and transcription keep working through unexpected errors. The Fault Tolerance Module (FTM) option for Fusion Voice offers a system design that automatically switches over to a back-up system in the event of a failure.

For Your Industry


With the emphasis on the electronic health record (EHR/EMR), many are challenged with documenting the patient story with point-n-click boxes. It is estimated that 60% of all patient documentation is still performed by dictation and transcription. If you understand the important role of dictation, you understand the importance of the dictation system in healthcare. You need reliability and your users require flexibility. Fusion Voice delivers this and much more.


Send all of your dictations into one system where you can manage and route all of your work to transcription. HIPAA and HITECH Ready! Advanced reporting, flexible dictation methods and simple user interfaces make Fusion Voice one of the most desirable dictation systems on the market.

Transcribe easily with Fusion Player PC-based software or with a desktop transcription station.

Public Safety

If you need to generate incident or claims reports, there is nothing better or faster for it than the Fusion Voice Dictation Management System. With its advanced scripting capabilities, you can easily set up Fusion Voice so when you dial into the system, you are prompted by voice through filling out reports. Audio reports are easily shared with others locally or remote and transcription is made a snap with Fusion Player, a fully featured transcription software.


A Claims group typically spends 40-50% of their time on documentation. Your Adjusters need to record statements from witnesses, policy holders and injured parties all while on the road. Transcribing these statements and populating forms is a very tedious and time-consuming task. Proper documentation is essential to make key decisions which determine if and how fast claims can be handled. Let Fusion Voice help you streamline documentation with its intuitive scripting features and wide variety of dictation options.

Related Software

Fusion Player™: Fusion Player is PC-Based transcription software that allows you to transcribe audio directly from Fusion Voice from your local network or over the internet, with full foot pedal support and speed and tone controls.

Fusion Dictate™: Fusion Dictate turns any PC into a desktop dictation station. Dictate directly to your PC with a professional-grade PC microphone such as a Philips SpeechMike, all while enjoying the professional features of the integrated microphone and full featured Fusion Dictate.

Fusion Download™: Dictation on a digital voice recorder is very popular for those on the go, dictate to it as you normally would. When returning to the office, simply dock your recorder and in a snap files are offloaded and sent to Fusion Voice for transcription.

Fusion DictateEMR™: Interfacing with an EMR system can be expensive and for some clients, cost prohibitive. Fusion DictateEMR is a small application that runs in the background. It works by the author clicking in the box in the EMR they would like to dictate into and pressing record on the Philips SpeechMike, a professional grade dictation microphone. Fusion DictateEMR inserts a token into the space while all the voice recording is happening. Then transcription simply uses the token in the EMR to pull up the audio in Fusion Player and away they go typing! Please Note: Fusion DictateEMR is NOT speech recognition.

Mobile Dictation Applications: Use your iPhone®, iPad®, iPod® or BlackBerry® smartphone to dictate and send all of your notes to Fusion Voice. Perfect for Lawyers, Claims Agents, Adjusters and other professionals who are on the go and need their notes to go to transcription as soon as they are complete, right over the air. Please note a cellular or wifi connection is needed for sending out dictations from a mobile device.

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Documentation and Resources

Technical Support

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