Kristi Pollard, RHIT, CCS, CPC, CIRCC
Kristi is a Senior Consultant with Haugen Consulting Group with more than 20 years of industry experience in coding education and consulting and is a national speaker on topics related to ICD-9, ICD-10, and CPT coding as well as code-based reimbursement. She has designed and developed training programs for inpatient and outpatient hospital-based coding including vascular interventional radiology and interventional cardiology CPT coding.
Kristi has served: on the CHIMA board of directors, as former chairperson of CHIMA’s ICD-10 Task Force, and as a past president of NCHIMA. Kristi devotes extra time to mentoring current and future coders through her Coder Coach blog and is the proud recipient of the 2011 AHIMA Triumph Award for Mentoring. She also received CHIMA’s 2013 Outstanding Volunteer Award for her work with the ICD-10 Task Force.
Ed O’Beirne, MHS, CCS, PA, CDIP
Ed has worked in healthcare for 30 years, initially as a clinician before moving into the medical documentation and coding arena. He attended Duke University for PA school and worked as an emergency medicine PA and practice director for 11 years.
Having been exposed to the business side of the practice, he became enthralled with documentation and coding. Taking his clinical experience into this arena has allowed him to be a unique resource to his coder colleagues and students. Serving as the Coding Roundtable coordinator for AzHIMA drew him into coder education. Ed has presented ICD-10-CM, ICD-10-PCS, and CPT oriented education via webinar and in person at AHIMA and over ten different CSAs.
Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA
Karen Scott is the Senior Training Specialist at TruCode, and owner of Karen Scott Seminars and Consulting. She has been an educator for many years including teaching in the HIM programs at the University of Tennessee Health Science Center and Arkansas Tech University. She has worked as an HIM director in an acute care hospital setting, training director for a national transcription company, and reimbursement specialist for a regional physician’s group. She is past-president of both the Tennessee and Arkansas Health Information Management Associations, past-chair of the AHIMA Council on Certification and past Commissioner for the Commission for Accreditation of Health Informatics and Information Management (CAHIIM).
Karen is an AHIMA Approved ICD-10 Trainer. In recognition of her significant and sustained contributions to the HIM profession, she has been awarded the designation of Fellow of the American Health Information Management Association. Karen teaches seminars throughout the country and has written several chapters in HIM and Coding textbooks. Her latest AHIMA published textbooks include Coding and Reimbursement for Hospital Inpatient Services and Medical Coding for Non-Coders: Understanding Coding and Reimbursement in Today’s Healthcare Industry.
Heather Gladden, CCS, ACDIS CDI Apprentice
Heather Gladden is a Product Manager at Dolbey with more than 15 years of industry experience. She manages the Computer-Assisted Coding (CAC) solution which has been awarded KLAS’ Category Leader designation for the past 5 years. She has experience in coding, clinical documentation improvement, product development, training/implementation, data analytics, operations & workflow improvement.
Heather enjoys working with clients to leverage CAC technology to improve workflow and increase collaboration between CDI, coding and quality. Heather is a regular speaker at local, state and national conferences and enjoys educating listeners about computer-assisted coding technology and other topics.
Matt Turner is a National Account Manager at Dolbey. He has over 15 years of experience working within the Medical Records/HIM community. His prime areas of expertise include Dictation, Transcription, Speech Recognition, Computer-Assisted Coding, Clinical Documentation Improvement and Computer-Assisted Physician Documentation. Matt is a regular speaker at state and regional AHIMA and ACDIS conferences.
Dennis is a Solutions Architect at Dolbey with over 18 years of experience in healthcare IT solutions and a curiosity for understanding the latest industry trends. His previous titles with the company include Help Desk Analyst, Trainer, Integration Analyst, Project Manager, and Program Manager.
As a Systems Architect, he combines his love for technology with a deep understanding of user’s needs to ensure that clients maximize their potential gains and streamline their implementation effort.
Beyond his proven system designs, Dennis is also an avid speaker. With his unique set of skills and experience, Dennis excels at educating clients about technology options, processes, and workflows by breaking them down into simple, easy to understand concepts.