How do you monitor and demonstrate the efficacy of your CDI program?
- Increased productivity
- Reduced DRG mis-matches
- Improved quality scores
- Increased review rate
- Reduced downstream denials
In the white paper “Unleashing the Power of Your CDI Data” Dee Lang, RHIT, CCDS, examines the challenges facing CDI Managers and offers suggestions for ways to use current and retrospective data to assist in managing a successful CDI program.
Defining and tracking your Key Performance Indicators (KPI) is the first step. That must be followed with creating reports that quantify your improvements in those key areas and sharing them with executives and physician leaders to identify process improvement opportunities.
The frustration of trying to track these KPIs manually can be overwhelming. The benefits of utilizing a CDI solution that offers the option of accessing your data, in real time, with robust ad-hoc reporting capabilities is essential. Reports that track productivity, communication, quality and revenue capture are all valuable tools used to identify where changes or expansion to your CDI program will have the most impact.